Effective date: June 11, 2026
This Privacy Policy explains how Marie T. Matteson, MS, doing business as SpiritSpeaks.me ("SpiritSpeaks," "we," "us," or "our"), collects, uses, and protects your information when you visit spiritspeaks.me, book a session, join our email list, or use our services. Your privacy matters to us. We do not sell your personal information. Ever.
Information you give us. When you book a session, fill out a form, join our email list, purchase a product, or contact us, we may collect your name, email address, phone number, billing information, appointment details, and anything you choose to share in your message or session, including information about your animals.
Session recordings. Readings and sessions are recorded so we can deliver the recording to you. Recordings are treated as confidential, shared only with you, and are never used for marketing without your separate written permission.
Information collected automatically. Like most websites, we collect standard technical information such as browser type, device type, pages visited, referring site, and date and time of visits, through cookies and similar technologies.
We use your information to schedule and deliver sessions, send you the recordings and materials you purchased, respond to your messages, process payments, send email and text updates you have opted into, improve our website, and meet our legal obligations. We send marketing email and SMS only with your consent, and every message includes a way to opt out. Reply STOP to any text to end SMS messages, or use the unsubscribe link in any email.
We use trusted third party services to run this business. They process your data only to provide their service to us:
Each provider has its own privacy policy, and we encourage you to review them.
This site uses cookies for basic operation and traffic measurement. You can manage or delete cookies in your browser settings. Disabling cookies may affect how parts of the site work.
We keep customer records while you have an active relationship with us and as long as needed for legal, tax, and accounting purposes. Session recordings are kept for a limited time after delivery and then deleted. You may request deletion at any time as described below.
Depending on where you live, you may have the right to access the personal information we hold about you, correct it, delete it, receive a copy of it, or opt out of marketing. We honor these requests for all visitors regardless of location, including rights under the General Data Protection Regulation (GDPR) for visitors in the European Union and the California Consumer Privacy Act (CCPA) for California residents. We do not sell or share personal information as defined by the CCPA, and we do not discriminate against anyone who exercises their privacy rights.
To make a privacy request, contact us through the form at spiritspeaks.me/contact. We will respond within 30 days.
Our services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.
We use commercially reasonable safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work with established providers who maintain strong protections.
Some links on this website are affiliate links. If you purchase through an affiliate link or use a promo code we share, we may receive a commission at no extra cost to you. We only recommend products and services Marie personally uses and believes in. Affiliate relationships never affect the price you pay.
Our site links to external websites we do not operate, including booking, payment, and social platforms. We are not responsible for their content or privacy practices.
We may update this policy from time to time. The effective date at the top will always reflect the latest version. Meaningful changes will be noted on this page.
Marie T. Matteson, MS
SpiritSpeaks.me, Bellingham, Washington
Privacy requests: through the form at spiritspeaks.me/contact